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No, if you purchase the D1 or D2 visa, you get a multiple-entry visa with a total validity of 1/2/5 years. Each visit allows you up to 60 days of entry. If needed, you can extend each stay twice for 60 days each. So each stay can last for up to 180 days. An extension needs to be purchased separately. For each extension, one personal visit to the immigration office is required.
Yes. You can purchase multiple visas in one order for multiple persons. Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.
You can submit your documents immediately after payment confirmation. How it works: 1. Place your order on our website and ensure payment confirmation. 2. Right after checkout, you’ll automatically receive a digital application form. 3. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form? You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.
Which visas can be extended? All Single-Entry C-visas (C1, C2, C3, C4, C6, C9, C22) and Multiple-Entry D-visas (D1, D2) can be extended two (2) times, each time for 60 additional days. This allows a maximum stay of up to 180 days. When should I start the extension? The extension can start as early as 14 days before your visa expires. You may apply earlier on our website, but immigration will only process the extension around 14 days before the expiration date. How to extend your visa 1. Purchase the visa extension on our website. 2. Submit your documents through our online form. (Passport ID page, photo, onward ticket, etc. depending on the visa type.) 3. We check your documents and contact you if anything is missing. 4. We submit your extension to the Indonesian Immigration system. 5. We inform you about your appointment date and time at the Immigration Office – you can share your preferences and we’ll try to accommodate them. 6. You go to Immigration in person, have your photo and fingerprints taken and answer a few short questions if needed. 7. We finalize your extension and send your extended stay permit (ITK) to you by email. Do I need to appear in person? Yes. If you extend your visa via our agency, one personal visit to the local Immigration Office in Indonesia is required for: - photo - fingerprints - short verification You have to take your passport to the immigration appointment. After the appointment, you take your passport back with you.
- Regular processing time: 8–10 working days - Express processing time: 5 working days Processing can take longer if documents are incomplete or during high-volume periods, so submitting all requirements correctly is important.
We offer several convenient payment methods, including: - Credit card - Debit card - Apple Pay - Google Pay - Bank transfer - Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.
If you apply on your own, you have to complete the first steps online. You will then receive an email with further information. These are the most important information for the next steps: 1. Appointment Info - The email will tell you: - Immigration office location - Date & time of your appointment for biometrics (and maybe a short interview) 2. Prepare for Appointment - Dress appropriately (it’s a government office) - Screenshot/print your appointment notice - Bring your passport with you 3. Go to the Immigration Office - Show the appointment at the reception counter - Get your numbered waiting ticket 4. Wait & Proceed When Called - When your number is called: - Go to the assigned desk - Show your waiting ticket + extension application on your phone - Show you passport - Have your biometrics taken and may answer a few polite questions 5. Leave and Wait for Results - You will take your passport back home with you - Once done, leave the office and wait for your application to be processed within a few days You will receive the update via email.
If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notes - Short overstays (a few days) are usually handled quickly and result only in the standard fine. - Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. - Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visabefore it expires or leave within your visa validity to avoid unnecessary fees and delays.
It depends on the visa type. 1. e-Visa on Arrival (e-VOA) Yes — the e-Visa on Arrival can be extended by yourself. You must visit the Immigration Office once for: - biometrics (photo, fingerprints if required) - data verification 2. Single-Entry Visas (C1, C2, C6, etc.) A sponsor is required for the extension. As a visa agency, we can act as your official sponsor and handle the process for you. A personal visit to the Immigration Office is still required. 3. Multiple-Entry Visas (D1, D2, D12) Multiple-entry visas also require a sponsor for the extension. We can be your sponsor and manage the process. A personal visit to Immigration is required for each extension. 4. KITAS KITAS extensions also require a sponsor (employer, organization, or agency). You cannot extend a KITAS on your own.
No, you do not need to visit our office. The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.