Home Payment and Refund Will I receive a refund if I am denied entry by immigration or the airline?

Will I receive a refund if I am denied entry by immigration or the airline?

Last updated on Mar 02, 2026

If entry is denied for reasons unrelated to your visa, we usually cannot offer a refund.

Common issues include:

  • Passport validity of less than 6 months
  • No empty passport page
  • Missing return or onward ticket
  • Blacklisted

If an airline denies boarding due to unclear passport requirements, please contact us immediately. We will do our best to assist you and clarify the situation with the airline.