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Here are the current entry requirements for entering Indonesia (including Bali): 1. Passport (very important) To enter Indonesia, you need a passport. Your passport must be valid for at least 6 months on the day of entry or on the day of visa extension. Different rules may apply to other travel documents. Without sufficient passport validity, entry will be denied. 2. Visa A visa is required to enter Indonesia. Always make sure to get the correct visa for your purposes of visit! For short trips, you can buy the Visa on Arrival directly at the airport. However, we recommend applying for the e-Visa on Arrival (eVOA) in advance to save time and avoid long queues. If you stay more than 30 days, there are even better visa options like the C1 visa. For specific visit purposes, it's best to check our visa finder or contact us. 3. Outbound (onward) ticket When checking in for your flight to Indonesia, you may be asked to show proof of a return or onward ticket. If you cannot present one, you may be denied boarding or entry. 4. All Indonesia Arrival Card Since September 1, 2025, Indonesia has introduced the All Indonesia Arrival Card — a digital form that replaces previous customs and health declarations. You can add the Arrival Card through us, or you can complete it yourself, no earlier than 72 hours before arrival. 5. Love Bali Tourist Tax (Bali only) Visitors to Bali must pay the Love Bali Tourism Tax of 150,000 IDR (approx. 10 USD / 9 EUR). Payment options: - Pay online in advance (credit cards sometimes fail), or - Pay directly at the airport upon arrival You can also find the entry requirements here: Entry Requirements Indonesia
Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration). 🚫 Prohibited items (not allowed under any circumstances) You may not bring the following items into Indonesia: - Narcotics and illegal drugs - Firearms and air guns - Sharp weapons (unless declared for specific purposes) - Ammunition - Explosives or explosive materials - Pornographic materials Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges. ⚠️ Restricted items (allowed with declaration, limits, or permits) These items may be brought into Indonesia, but only under certain rules: 1. Animals, fish, plants & biological products Require permits from Indonesian authorities (e.g., quarantine, health certificates). 2. Cash amounts over IDR 100,000,000 Must be declared to Customs. 3. Exciseable goods (alcohol & tobacco) Allowed only within duty-free limits. Above limits → declaration + import duty. 4. Personal goods beyond exemption limits Items exceeding the duty-free allowance must be declared and taxed. 5. Commercial goods Require customs clearance and often import permits. 6. Re-imported or temporarily imported goods May require a declaration, proof of ownership, or temporary import documentation. If you are unsure whether your item is restricted, it is always safer to declare it.
If you do not complete the All Indonesia Arrival Card (customs declaration), you may face: - Delays at Immigration and Customs - Fines (in cases of undeclared restricted items) - Confiscation of items that should have been declared Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia. If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.
You can submit your documents immediately after payment confirmation. How it works: 1. Place your order on our website and ensure payment confirmation. 2. Right after checkout, you’ll automatically receive a digital application form. 3. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form? You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.
Yes. You can purchase multiple visas in one order for multiple persons. Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.
We offer several convenient payment methods, including: - Credit card - Debit card - Apple Pay - Google Pay - Bank transfer - Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.
The processing time depends on the type of KITAS you are applying for: Standard KITAS processing Most KITAS types require at least 4–6 weeks from the moment all documents are complete and submitted to Immigration. Longer processing times (8–10 weeks) The following KITAS types usually take 8–10 weeks: - Work KITAS - Dependent Second Home KITAS - Second Home KITAS Processing times may vary depending on Immigration workload, document completeness, and verification requirements. For faster options (where available), please check the information on the specific KITAS page.
If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notes - Short overstays (a few days) are usually handled quickly and result only in the standard fine. - Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. - Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visabefore it expires or leave within your visa validity to avoid unnecessary fees and delays.
Yes. As an Investor KITAS holder, you are allowed to promote and advertise your business on social media. This is considered non-operational activity, which is permitted under the Investor KITAS. You may: - promote your company or services, - appear in marketing content as the business owner, - create content about your business on social platforms. However, you must not perform operational or day-to-day work that would normally require a Work KITAS. If you are unsure whether your planned activities fall under “promotion” or “work”, feel free to ask us.
If your investment project fails or is terminated before the Investor KITAS expires, it can directly affect the validity of your KITAS, because the permit is tied to an active investment and a functioning PMA structure. In this situation, you must: 1. Report the changes to the relevant authorities (Immigration and BKPM/OSS). 2. Follow the proper procedure for adjusting or cancelling your permit. 3. If the PMA stops operating, you will need to close the KITAS through an EPO (Exit Permit Only). 4. If you wish to stay in Indonesia, you must apply to another eligible visa (e.g., Tourist Visa, Work KITAS, Spouse KITAS, Remote Work KITAS). Failing to report the termination of your investment project may result in immigration issues, fines, or complications for future visa applications. We can assist you with choosing the correct next steps and handling the closure or conversion process.