Found 28 results
You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: - AUD – Australian Dollar - BRL – Brazilian Real - CAD – Canadian Dollar - CHF – Swiss Franc - CNY – Chinese Yuan - CZK – Czech Koruna - DKK – Danish Krone - EUR – Euro - GBP – British Pound - HKD – Hong Kong Dollar - IDR – Indonesian Rupiah - INR – Indian Rupee - JPY – Japanese Yen - MXN – Mexican Peso - MYR – Malaysian Ringgit - NOK – Norwegian Krone - NZD – New Zealand Dollar - PHP – Philippine Peso - PLN – Polish Zloty - RON – Romanian Leu - SEK – Swedish Krona - SGD – Singapore Dollar - THB – Thai Baht - TRY – Turkish Lira - TWD – Taiwan Dollar - USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.
No. A standard Investor KITAS does not allow you to work or perform operational tasks in Indonesia. With an Investor KITAS, you are allowed to: - hold shares in a PMA company - attend meetings - supervise your investment - represent the company at a managerial level (Director/Commissioner), depending on your role —but you cannot: - perform day-to-day operational work - provide services to clients - manage employees directly - take any paid employment If you want to actively work in Indonesia, you need a Working KITAS (Work Permit).
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goods You may bring personal items with a total value of up to USD 500 per person without paying import duties. Families travelling together can combine their allowance (e.g., USD 500 × number of family members). 2. Tobacco products You may bring one of the following duty-free: - 200 cigarettes, or - 25 cigars, or - 100 grams of sliced tobacco These limits cannot be combined (e.g., cigarettes + cigars). 3. Alcohol Each traveller may bring up to 1 liter of alcoholic beverages duty-free. 4. Important notes - If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes. - Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.
Visa Refund You will receive a full refund if you cancel your order before we upload your data to the immigration system. However, once your application has been uploaded to immigration, a refund is no longer possible. Immigration does not refund visa fees once an application has been processed or issued, and therefore, we are unable to refund in this case. Extension If you already purchased extensions and they remain unused (because you leave Indonesia earlier), we can refund the extension fee as long as you notify us early enough (before the extension process has started). If we already started the extension process, no refund is possible anymore.
Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment options You can pay directly at checkout using: - Debit card - Credit card - Apple Pay / Google Pay - Crypto payments - Bank transfer Bank transfers Bank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.
The number of extensions depends on the type of Investor KITAS you hold: - 1-year Investor KITAS: can be extended up to 5 times - 2-year Investor KITAS: can be extended up to 2 times In both cases, you can stay in Indonesia for a maximum of 6 consecutive years before you must reapply for a new KITAS or switch to another permit (e.g., KITAP if eligible).
Yes. Dependent children of a foreign national who holds a KITAS are generally eligible to receive their own residence permit, commonly referred to as a Dependent KITAS or KITAS Anak. A Dependent KITAS for children: - allows legal residence in Indonesia, - is typically valid for the same duration as the parent’s KITAS, and - does not permit any work or employment. The application requires birth certificates, parental documents, and proof of legal guardianship. Contact us if you need help preparing these documents.
If you hold an Investor KITAS, you are required to report Indonesian taxes. Even if: - you do not receive a salary in Indonesia, or - your income is generated abroad, you still must submit an annual tax report (SPT Tahunan) as part of your responsibilities as a KITAS holder. Tax obligations depend on your tax residency status and your source of income, but filing the annual report is mandatory to remain compliant with Indonesian regulations. We can assist you with understanding your tax obligations and completing the required filings.
Yes, in some cases it is possible — but it depends on the visa type and immigration approval. Changing your immigration status while in Indonesia requires following specific procedures, and not all visas can be converted internally. Because immigration rules can change and approval is case-by-case, each status change must be assessed individually. We recommend contacting us before making any changes to ensure compliance and avoid unnecessary exit requirements.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues. For safety, we recommend carrying: - a printed copy of your passport, or - a digital scan/photo of your passport on your smartphone This is usually sufficient for identification if needed.