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Indonesia distinguishes between prohibited items (not allowed at all) and restricted items (allowed only under specific conditions, limits, or with a declaration). 🚫 Prohibited items (not allowed under any circumstances) You may not bring the following items into Indonesia: - Narcotics and illegal drugs - Firearms and air guns - Sharp weapons (unless declared for specific purposes) - Ammunition - Explosives or explosive materials - Pornographic materials Bringing prohibited items can lead to confiscation, fines, detention, or criminal charges. ⚠️ Restricted items (allowed with declaration, limits, or permits) These items may be brought into Indonesia, but only under certain rules: 1. Animals, fish, plants & biological products Require permits from Indonesian authorities (e.g., quarantine, health certificates). 2. Cash amounts over IDR 100,000,000 Must be declared to Customs. 3. Exciseable goods (alcohol & tobacco) Allowed only within duty-free limits. Above limits → declaration + import duty. 4. Personal goods beyond exemption limits Items exceeding the duty-free allowance must be declared and taxed. 5. Commercial goods Require customs clearance and often import permits. 6. Re-imported or temporarily imported goods May require a declaration, proof of ownership, or temporary import documentation. If you are unsure whether your item is restricted, it is always safer to declare it.
If you do not complete the All Indonesia Arrival Card (customs declaration), you may face: - Delays at Immigration and Customs - Fines (in cases of undeclared restricted items) - Confiscation of items that should have been declared Accurate completion of the Arrival Card is essential for a smooth entry into Indonesia. If you haven’t filled out the Arrival Card before your trip, you can still complete it upon arrival at the airport in Indonesia. However, queues can be long, so we strongly recommend filling it out before your departure.
You can submit your documents immediately after payment confirmation. How it works: 1. Place your order on our website and ensure payment confirmation. 2. Right after checkout, you’ll automatically receive a digital application form. 3. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form? You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.
Yes. You can purchase multiple visas in one order for multiple persons. Simply add all visas, whether they are the same visa type or different types, to your shopping cart and proceed to checkout. This allows you to complete everything in one single payment.
We offer several convenient payment methods, including: - Credit card - Debit card - Apple Pay - Google Pay - Bank transfer - Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.
The processing time depends on the type of KITAS you are applying for: Standard KITAS processing Most KITAS types require at least 4–6 weeks from the moment all documents are complete and submitted to Immigration. Longer processing times (8–10 weeks) The following KITAS types usually take 8–10 weeks: - Work KITAS - Dependent Second Home KITAS - Second Home KITAS Processing times may vary depending on Immigration workload, document completeness, and verification requirements. For faster options (where available), please check the information on the specific KITAS page.
If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notes - Short overstays (a few days) are usually handled quickly and result only in the standard fine. - Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. - Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visabefore it expires or leave within your visa validity to avoid unnecessary fees and delays.
You should start the extension process around 2 months before your KITAS expires. This ensures there is enough time for document preparation, verification, and submission, and helps avoid any risk of overstaying. Immigration processing times can vary depending on the location and season, so starting early guarantees a smooth and stress-free extension process.
No, you do not need to visit our office. The entire visa application is handled online. We only need scans or clear photos of your required documents, which you can upload directly via our online application form. You can complete everything comfortably from home.
All Indonesian e-visas can be issued no earlier than 90 days before your planned entry date. Once your visa is issued, you have 90 days to enter Indonesia. If you do not enter within these 90 days, the visa automatically expires and becomes invalid. After you enter Indonesia, the initial visa validity period (e.g., 30 days, 60 days, etc.) starts from the day of arrival.