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We offer several convenient payment methods, including: - Credit card - Debit card - Apple Pay - Google Pay - Bank transfer - Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.
If you overstay your visa in Indonesia, you must pay an overstay fine of 1,000,000 IDR per day per person (around 65 USD). The payment must be made in cash at the airport or Immigration office when you leave the country. You should plan an additional 20–30 minutes at the airport for the overstay procedure. Important notes - Short overstays (a few days) are usually handled quickly and result only in the standard fine. - Very long overstays may lead to additional questioning, delays, further administrative actions or deportation. - Paying the fine does not ban you from returning, as long as there are no other violations. The best option is always to extend your visabefore it expires or leave within your visa validity to avoid unnecessary fees and delays.
Yes. As an Investor KITAS holder, you are allowed to promote and advertise your business on social media. This is considered non-operational activity, which is permitted under the Investor KITAS. You may: - promote your company or services, - appear in marketing content as the business owner, - create content about your business on social platforms. However, you must not perform operational or day-to-day work that would normally require a Work KITAS. If you are unsure whether your planned activities fall under “promotion” or “work”, feel free to ask us.
If your investment project fails or is terminated before the Investor KITAS expires, it can directly affect the validity of your KITAS, because the permit is tied to an active investment and a functioning PMA structure. In this situation, you must: 1. Report the changes to the relevant authorities (Immigration and BKPM/OSS). 2. Follow the proper procedure for adjusting or cancelling your permit. 3. If the PMA stops operating, you will need to close the KITAS through an EPO (Exit Permit Only). 4. If you wish to stay in Indonesia, you must apply to another eligible visa (e.g., Tourist Visa, Work KITAS, Spouse KITAS, Remote Work KITAS). Failing to report the termination of your investment project may result in immigration issues, fines, or complications for future visa applications. We can assist you with choosing the correct next steps and handling the closure or conversion process.
Yes — you may attend business meetings with clients when you hold an Investor KITAS, as long as the meeting is considered a non-operational activity. To remain compliant, it is recommended that you: - bring an Indonesian staff member from your company as a companion, and - ensure that you do not perform operational or technical work during the meeting. An Investor KITAS allows you to oversee investments, attend meetings, and represent the company, but day-to-day operational tasks must be handled by Indonesian staff or employees with the appropriate Work KITAS.
Yes, you can. If your KITAS is sponsored by your own PMA company, you are still allowed to invest in another company in Indonesia — as long as your role in the other company is limited to being a silent (passive) shareholder. This means: - you cannot hold an operational or managerial role in the second company, - you cannot perform work activities there without a proper work permit, - your active employment must remain tied to the company that sponsors your KITAS. Passive investment is allowed, but active involvement requires the correct visa and permits.
Yes. You should follow a proper dress code when visiting Immigration for your extension appointment. We strongly recommend wearing: - closed shoes - long trousers - a top that covers your shoulders There have been cases where people were denied entry at Immigration because they were not dressed appropriately. Dressing properly helps ensure a smooth appointment.
No problem. You can send the missing documents later via WhatsApp or email. Please note that we can only start processing your visa once we have received: 1. All required documents, and 2. Your payment Until everything is complete, the application cannot be submitted to Immigration. Sending your documents as soon as possible helps avoid delays.