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Here is the complete process for submitting a new visa application with us: 1. Place your order You can add multiple visas to your cart and check out together if you are applying for several people. 2. Pay the visa fee Make the payment using the available payment methods. 3. Complete the online application form Upload all required data and documents, such as: - Passport biodata page - Profile photo - Flight ticket (if needed) - Personal details - Specific visa-related documents 4. We prepare all required supporting documents If your visa type requires it, we will provide: - Guarantor/sponsor letter - Bank statements - Any additional documents needed for approval 5. We check and submit your application We verify all information, ensure everything complies with Immigration requirements, and then submit your visa application to Indonesian Immigration. 6. Receive your visa by email Once your visa is approved, you will receive it directly by email. You can enter Indonesia with the digital visa (no physical label required).
Yes. Both the C1 Tourist Single-Entry Visa and the D1 Tourist Multiple-Entry Visa can be issued for children — including babies. Important: - Every family member needs their own visa, regardless of age. - The visa fee is the same for adults, children, and infants. Children must submit the same required documents (passport, photo, etc.), adjusted where necessary.
All extensions are processed at the regular extension speed. If you require an express extension, please contact us directly. Express processing may be available depending on your visa type, immigration capacity, and your appointment schedule.
According to Indonesian immigration regulations, passport holders from almost all countries are eligible for a Single-Entry Visa — with a few exceptions. ❌ Countries NOT eligible for a Single-Entry Visa Passport holders from the following countries are not eligible: - Kosovo - Bangladesh - Yemen ❌ We cannot process “Calling Visas” Indonesia requires a special “Calling Visa” process for certain nationalities, which we are not able to handle. We cannot process visas for passport holders of: - Afghanistan - Israel - Liberia - Nigeria - North Korea - Somalia You can check your eligibility with our Visa Finder.
Yes. For your visa application, the passport photo / profile photo must meet the following requirements: - The background must be white (or very light). - The photo should be clear and well-lit. - Please wear a shirt or top (no bare shoulders). - Do not stand too far away or too close to the camera. - Your face must be fully visible and looking straight at the camera. You can also take the photo as a selfie with your smartphone: Just stand in front of a light-colored background and look straight into the camera.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues. For safety, we recommend carrying: - a printed copy of your passport, or - a digital scan/photo of your passport on your smartphone This is usually sufficient for identification if needed.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason (e.g., a special process or administrative request), you can still fly domestically within Indonesia. To fly without your physical passport, you will need: - a scan/photo of your passport, and - an official letter from Immigration confirming that your passport is currently with them We can request and provide this letter for you. Please contact the responsible colleague so we can assist you.
No. A fully online visa extension is no longer possible in Indonesia. Even though parts of the process are handled digitally, every visa extension requires at least one personal visit to the Immigration Office. During this appointment, Immigration will: - take your photo (biometrics) - take fingerprints - verify your personal data - may ask a few questions The rest of the extension process can be managed online through us.
Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required. During this visit, Immigration will: - take your photo (biometrics) - take fingerprints - verify your personal data - may take a short interview You do not need to visit our office, only the Immigration Office.
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: - Complications with future visa applications - Deportation - Entry bans What should you do now? ✔ 1. If your visa type can still be extended Start the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possible Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important: The longer you remain in Indonesia without a valid visa, the higher the risk of: - increased fines - administrative issues - immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.