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Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required. During this visit, Immigration will: - take your photo (biometrics) - take fingerprints - verify your personal data - may take a short interview You do not need to visit our office, only the Immigration Office.
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: - Complications with future visa applications - Deportation - Entry bans What should you do now? ✔ 1. If your visa type can still be extended Start the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possible Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important: The longer you remain in Indonesia without a valid visa, the higher the risk of: - increased fines - administrative issues - immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.
Yes. A booking confirmation for your return or onward flight, or a flight reservation, is sufficient as proof for the visa application. You do not need to upload the final/paid flight ticket. The confirmation only needs to show the essential details, such as: - Your full name - Flight number - Destination - Date of departure A simple reservation is acceptable as long as the information is clear and matches your passport.
You do not need to leave your passport at Immigration. You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees. Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.
There is no fully online extension anymore. However, you must visit the Immigration Office once for mandatory data verification, including: - Photo (biometrics) - Fingerprints - Short verification check All other steps are handled digitally by us.
There are no pick-up or delivery costs, because passport collection is no longer required for visa extensions in Indonesia. We only need scans/photos of your documents. The only time you need your physical passport is during your personal visit to the Immigration office. After the appointment, you take your passport back with you immediately. Your passport does not stay at Immigration.
In most cases, the appointment can be completed in around 30 minutes, including biometrics (photo, fingerprints) and data verification. We always try to schedule your visit at a time with minimal waiting time. However, waiting times at Immigration depend on the daily workload, national holidays, system delays, or internal queues. In some cases, the visit can take longer than expected, so we recommend planning extra buffer time.
Your passport must be valid for at least 6 months at the time of the extension. If your passport has less than 6 months remaining, Immigration will not process your extension. For some visa types (especially longer-term visas), a longer validity period may be required. Please check the “Requirements” section of the specific visa you are applying for. Tip: If your passport is close to expiring, renew it before starting your trip to avoid delays or rejection.
Yes. For the visa extension, your passport does not stay at Immigration. The extension is processed online, and you only need to bring your passport to the appointment for photo and fingerprints. Once the appointment is finished, you take your passport back with you immediately. You will not be asked to leave your passport at Immigration.
No, pick-up is not included. You need to organize your own transport (scooter, car, taxi, ride-hailing service) to the immigration office for your photo and fingerprints appointment. We will inform you about the exact date and time of your appointment as soon as it is scheduled by immigration. Please make sure you can be available on that day and plan enough time for the visit.