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No. A fully online visa extension is no longer possible in Indonesia. Even though parts of the process are handled digitally, every visa extension requires at least one personal visit to the Immigration Office. During this appointment, Immigration will: - take your photo (biometrics) - take fingerprints - verify your personal data - may ask a few questions The rest of the extension process can be managed online through us.
Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.
Yes. For all visa extensions, one (1) personal visit to the nearest Immigration Office in Indonesia is required. During this visit, Immigration will: - take your photo (biometrics) - take fingerprints - verify your personal data - may take a short interview You do not need to visit our office, only the Immigration Office.
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: - Complications with future visa applications - Deportation - Entry bans What should you do now? ✔ 1. If your visa type can still be extended Start the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possible Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important: The longer you remain in Indonesia without a valid visa, the higher the risk of: - increased fines - administrative issues - immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.
You do not need to leave your passport at Immigration. You only bring it for your biometrics appointment and you take it back with you immediately afterward. As long as your visa extension was submitted before your current visa expired, you will not incur any overstay fees. Immigration counts the submission date, not the approval date. So even if your extension is still being processed when your original visa expires, you are legally covered.
There is no fully online extension anymore. However, you must visit the Immigration Office once for mandatory data verification, including: - Photo (biometrics) - Fingerprints - Short verification check All other steps are handled digitally by us.
Yes. For the visa extension, your passport does not stay at Immigration. The extension is processed online, and you only need to bring your passport to the appointment for photo and fingerprints. Once the appointment is finished, you take your passport back with you immediately. You will not be asked to leave your passport at Immigration.
No, pick-up is not included. You need to organize your own transport (scooter, car, taxi, ride-hailing service) to the immigration office for your photo and fingerprints appointment. We will inform you about the exact date and time of your appointment as soon as it is scheduled by immigration. Please make sure you can be available on that day and plan enough time for the visit.
You can submit your documents immediately after payment confirmation. How it works: 1. Place your order on our website and ensure payment confirmation. 2. Right after checkout, you’ll automatically receive a digital application form. 3. In this form, you can upload your required documents, passport scan, and personal details. Didn’t see the form? You’ll also receive the link to the form via email immediately after payment confirmation. → Please check your inbox and spam folder. You can access and fill out the visa application form as soon as you receive the email with the link. If you encounter any issues, remember to check all email folders or contact support for further assistance. By following these steps, you can ensure a smooth process for accessing and submitting your visa application form. Ensure that your payment has been confirmed to avoid delays in receiving the email. If you still cannot locate the email, please contact support for assistance in resending the link.
We offer several convenient payment methods, including: - Credit card - Debit card - Apple Pay - Google Pay - Bank transfer - Crypto payments Please note: Some payment providers may charge additional transaction fees. The Payment must be completed before we can process or issue your visa. Once your payment is successful, you will immediately receive access to the application form. If you have any issues with your payment, please contact our support team so we can help.