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Payment is required before we can give you access to the application form and before we can submit your visa application to Immigration. This is because the visa fee must be paid at the moment of submission. Payment options You can pay directly at checkout using: - Debit card - Credit card - Apple Pay / Google Pay - Crypto payments - Bank transfer Bank transfers Bank transfers may take a few days to appear in our account. To speed up the process, you can send us a payment receipt or screenshot, and we will begin processing your application immediately.
No. Indonesia only recognizes legally married spouses for the Family/Spouse KITAS. Common-law partners, unmarried couples, or long-term relationships are not eligible for this visa category. To qualify, you must provide: - a legal marriage certificate, and - if applicable, an official translation into Indonesian or English. Unmarried partners must apply for a different visa type, such as a C1 Tourist Visa or another visa suited to their situation.
Generally, no — a Family/Spouse KITAS or KITAP does not allow you to work in Indonesia. However, in certain cases, a spouse KITAS/KITAP holder may become eligible to work, but only if: 1. An Indonesian employer sponsors a Working KITAS, and 2. A valid IMTA (work permit) is obtained from the Ministry of Manpower. Without these additional permits, any kind of paid or operational work is not allowed. The Family/Spouse KITAS itself only provides the right to stay, not the right to work.
Yes. Holding a KITAS allows you to open an Indonesian bank account (private or business). This is one of the key benefits of having a legal temporary stay permit in Indonesia. With a KITAS, you can open accounts at most major Indonesian banks. Requirements typically include: - your passport - your KITAS card or e-KITAS - your NPWP (tax number) — sometimes optional depending on the bank - a local address in Indonesia A local bank account makes it easier to manage payments, receive funds, and handle daily financial transactions while living in Indonesia.
Yes, in some cases it is possible — but it depends on the visa type and immigration approval. Changing your immigration status while in Indonesia requires following specific procedures, and not all visas can be converted internally. Because immigration rules can change and approval is case-by-case, each status change must be assessed individually. We recommend contacting us before making any changes to ensure compliance and avoid unnecessary exit requirements.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason, you can still move freely within Bali without any issues. For safety, we recommend carrying: - a printed copy of your passport, or - a digital scan/photo of your passport on your smartphone This is usually sufficient for identification if needed.
Normally, you do not need to leave your passport at the Immigration Office. You bring it to your appointment and take it back immediately. But if your passport is temporarily at Immigration for any reason (e.g., a special process or administrative request), you can still fly domestically within Indonesia. To fly without your physical passport, you will need: - a scan/photo of your passport, and - an official letter from Immigration confirming that your passport is currently with them We can request and provide this letter for you. Please contact the responsible colleague so we can assist you.
Yes. If you don’t have all the required documents ready when you apply, that’s no problem. You can simply send the missing documents later via WhatsApp or email. After placing your order, you will receive our contact details by email (please also check your spam folder). Please note: We can only process and submit your visa application once we have received all the required documents and your payment. Submitting everything as early as possible helps prevent delays.
If your visa has already expired, you must expect to pay an overstay fine of 1,000,000 IDR per person per day. The fine must be paid in cash at the airport or at the Immigration Office when you leave Indonesia. It's important to plan a bit of extra time for the payment process. Longer overstays can lead to more serious consequences, such as: - Complications with future visa applications - Deportation - Entry bans What should you do now? ✔ 1. If your visa type can still be extended Start the extension process immediately. Whether an extension is still possible depends on your visa type and how long you have overstayed. ✔ 2. If an extension is not possible Leave Indonesia as soon as possible to minimize the overstay fine and avoid further consequences. Important: The longer you remain in Indonesia without a valid visa, the higher the risk of: - increased fines - administrative issues - immigration investigations If you are unsure whether your visa can still be extended, contact us, and we will assess your options.
You will receive your visa as a PDF file with a QR code, sent to your email. If preferred, we can also send it to you via WhatsApp. Your visa is electronically linked to your passport, and it will be automatically recognized when your passport is scanned at Immigration. A printed copy is usually not required, but we recommend keeping one as a backup.