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Yes. A Visa on Arrival bought at the airport is handled exactly like an e-VOA you applied for online. You can extend both once by 30 days via this link.
No. Your Visa on Arrival ends as soon as you leave Indonesia, and with it any extension that is still in progress. Once the process has started, we can't refund the extension. So only book the extension if you'll stay in Indonesia beyond your current expiry date.
You can extend your visa in many regions of Indonesia. The responsible Immigration office depends on your accommodation address, not on your personal preference. So please choose the location where you are staying when you book your extension. We can help you at the following Immigration offices: Bali - Jimbaran (Ngurah Rai): South Bali, all of Badung, e.g. Kuta, Seminyak, Canggu, Uluwatu, Nusa Dua, Jimbaran - Denpasar: South Bali, e.g. Denpasar, Sanur, Ubud (Gianyar) - Tabanan: Southwest Bali, e.g. Tanah Lot, Kedungu, Bedugul - Klungkung: Southeast Bali, incl. Nusa Penida and Nusa Lembongan - Singaraja: North Bali, e.g. Lovina Lombok - Mataram Jakarta - Tanjung Priok - Depok Staying somewhere else? Message us and we'll check whether we can help. Additional costs may apply for other locations.
The extension adds 30 days to your original 30 days, so you can stay up to 60 days in total. The new days always start right after your current expiry date, no matter when you apply or when the extension is approved. A second extension is not possible.
In general, yes, you can extend your visa in many regions of Indonesia. The Immigration Office responsible for your extension depends on the address you provide in Indonesia. We currently offer support for visa extensions in the following locations: Bali - Jimbaran & Denpasar (South Bali) - Tabanan (Southwest Bali) - Singaraja (North Bali) - Tabanan (Northeast of Canggu) - Klungkung (Southeast Bali) Jakarta - Tanjung Priok - Depok Lombok - Mataram If you are staying in a different location, just send us a message and we will check whether we can assist you. There might be extra costs for different locations.
You can pay for our visa services in many international currencies. We currently accept the following: Accepted currencies: - AUD – Australian Dollar - BRL – Brazilian Real - CAD – Canadian Dollar - CHF – Swiss Franc - CNY – Chinese Yuan - CZK – Czech Koruna - DKK – Danish Krone - EUR – Euro - GBP – British Pound - HKD – Hong Kong Dollar - IDR – Indonesian Rupiah - INR – Indian Rupee - JPY – Japanese Yen - MXN – Mexican Peso - MYR – Malaysian Ringgit - NOK – Norwegian Krone - NZD – New Zealand Dollar - PHP – Philippine Peso - PLN – Polish Zloty - RON – Romanian Leu - SEK – Swedish Krona - SGD – Singapore Dollar - THB – Thai Baht - TRY – Turkish Lira - TWD – Taiwan Dollar - USD – US Dollar If your currency is not listed here, please contact us — we will check if it can be added or provide an alternative payment method.
You can submit your extension no earlier than 14 days before your visa expires. We recommend applying about 10 days before, but it's still possible later, even on the day your visa expires. It makes no difference when you apply: the 30 additional days are always added to your original 30 days. You can book with us at any time; we'll start the process automatically as soon as the 14-day window opens. Please note that if you are very short in time, we might not be able to help.
The required passport validity depends on your visa type and your situation. You can find the exact requirement in the “Requirements” section of each visa type. Standard Tourist Visas Your passport must be valid for at least 6 months on the date of your arrival in Indonesia. This 6-month validity is also required when applying for a visa extension. Long-term visas (1 year or more) For visas with a longer validity period, Immigration may require 18 months or more of passport validity. Replacement or Temporary Travel Documents If you enter Indonesia with a replacement travel document, you must have: - 12 months passport validity, and - a valid residence permit at the time of entry. Summary - 6 months → eVOA, C1, C6, ... & extensions - 12 months → entry with replacement/temporary travel document - 18+ months → long-term visas (1 year+) If your passport is close to expiring, it’s strongly recommended to renew it before applying.
When entering Indonesia, travellers are allowed to bring certain goods duty-free, up to the limits set by Indonesian Customs. 1. Personal goods You may bring personal items with a total value of up to USD 500 per person without paying import duties. Families travelling together can combine their allowance (e.g., USD 500 × number of family members). 2. Tobacco products You may bring one of the following duty-free: - 200 cigarettes, or - 25 cigars, or - 100 grams of sliced tobacco These limits cannot be combined (e.g., cigarettes + cigars). 3. Alcohol Each traveller may bring up to 1 liter of alcoholic beverages duty-free. 4. Important notes - If you exceed the duty-free allowances, you must declare the items and may have to pay import duties/taxes. - Customs rules may occasionally change — if your quantities are close to the limit, it’s safer to double-check the latest regulations.
Processing usually takes 7–10 working days, sometimes faster, sometimes a little longer. You're not at risk of overstaying: as soon as we have paid the extension fee to Immigration, you're on the safe side. Your appointment at Immigration or the delivery of your extended stay permit may even take place after your original visa has expired. That's no problem.